Account Security

• What should I do if I don’t receive SMS messages?
• How can I change my Qonto account password?
• Do you think you’re the victim of a phone scam (phishing)?
• How is the access to my account secured?
• What can I do if my paired phone is lost, stolen or if I can't use it?
• How do I confirm my device with email?

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• How can I update my personal and business information?
• What is my phone number used for?
• How can I update my email address?
• How can I update my phone number?

• Which role should I assign to my employee: Manager or Employee?
• How can I sign in with Google / Apple?
• How do I create and manage teams on Qonto?
• How to invite and manage team members within my Qonto account?
• What permissions does the Manager role have?
• What roles are available on Qonto and which one should I assign?